Recycling Blue Coat Products

The Blue Coat Product Recycling Service not only reduces materials going into landfill from Blue Coat products, but creates a larger supply of spare parts to meet service requirements for older equipment still in use.

Product Disposal & Recycling

All new Blue Coat products are shipped with simple instructions and terms and conditions for how to return legacy product and why doing so benefits the environment right in the carton. With paperwork for return shipment to central collection points provided by Blue Coat and return shipping costs pre-paid, we make recycling of old Blue Coat appliances efficient and painless.

Recycling Terms and Conditions

In order to process your request for recycling services, we first need your approval of the following Recycling Terms and Conditions:

As part of Blue Coat’s Blue Planet initiative, customers can recycle Blue Coat hardware, in accordance with the following terms and conditions. The Blue Planet Recycling Service (the “Service”) is only available to Blue Coat customers and is subject to the following Terms and Conditions. BY ORDERING THIS SERVICE, YOU ARE INDICATING THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. THESE TERMS AND CONDITIONS (THE "CONTRACT") WILL SUPPLEMENT THE TERMS AND CONDITIONS OF ANY APPLICABLE OVERRIDING AGREEMENT BETWEEN YOU AND BLUE COAT SYSTEMS, INC OR BLUE COAT SYSTEMS INTERNATIONAL SARL. (COLLECTIVELY, “BLUE COAT”) OR, IN THE ABSENCE OF SUCH AN AGREEMENT, BLUE COAT’S STANDARD END USER LICENSE AGREEMENT OR SUPPORT SERVICES TERMS AND CONDITIONS. Service Overview The Service provides a way for Blue Coat’s customers to recycle Blue Coat hardware and field replaceable units (collectively, "Hardware"). Customer Responsibilities You must pack your Hardware in accordance with Blue Coat's packaging instructions. You must pack your Hardware in a suitable box for transport and label: Attention: BLUE COAT Recycling. You must make the packaged products available for pickup in a secure, easy to access location. The Hardware will not be returned to you. You will ensure that the material shipped is only Hardware and no other products or materials. You represent and warrant that the Hardware you ship was purchased by you through an authorized Blue Coat channel. NOTICE REGARDING CUSTOMER DATA: You are responsible for all confidential data that may be stored on the Hardware. Before you ship the Hardware for recycling, you are responsible for: (a) deleting the data on the hard-disk drives and any other storage devices in the Hardware; (b) backing up or transferring any data prior to deletion; and (c) removing any removable media, such as diskettes, CDs, or PC Cards, however, you may not remove the hard-disk drive(s) or any other storage devices. Blue Coat does not accept liability for loss of or leakage of confidential data or loss of any software. NO CONTAMINATED PRODUCTS: The Service is not intended for Hardware that is or has become contaminated or suspected of being contaminated with chemicals, biological agents or other substances that are not integral to the original new equipment or otherwise associated with normal office or household environments. Hardware that may be contaminated must be decontaminated prior to recycling. Blue Coat does not offer decontamination services. If you fail to comply with the terms and conditions of this Contract, then Blue Coat is not obligated to provide the Service to you. In addition, the carrier may refuse shipment and you may incur additional fees. Cancellation Policy You may cancel the Service by giving not less than 48 working hours cancellation notice on working days prior to a confirmed collection date. No cancellations beyond this time period. Any charges incurred resulting your decision to cancel the collection less than 48 hours notice on working days, shall be borne by the you. To cancel your order, email to rma@bluecoat.com Warranty BLUE COAT WARRANTS THAT IT WILL PERFORM THE SERVICE WITH COMMERCIALLY REASONABLE CARE. BLUE COAT MAKES NO OTHER WARRANTY AND DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.